'Incomplete data'

• by Traceydix

  I can't move on from an image because there is incomplete data. I'm told to look for red spots, but there aren't any. How do I get out of this?

  Posted April 16, 2014 10:27 AM

• by lazymuse

  I'm getting this bug too.

  Posted April 16, 2014 8:23 PM

• by daishizukagmail.com scientist

  Do you remember what you had marked it as? We had issues with this when marking carcasses early on, but I thought this bug got fixed.

  Posted April 16, 2014 10:47 PM

• by lazymuse

  Not sure, because I don't see any red dots anywhere, only the regular white ones. But likely a raven.

  Posted April 17, 2014 5:33 AM

• by Traceydix

  I had an image featuring only a coyote and what was left of a carcass. Both were marked with clear dots. All the dots have now disappeared, so I can at last move on. Hurray!!

  Posted April 17, 2014 7:22 AM

• by Sazzer

  Have same problem. Can't move onto another image so am stuck in limbo! I am using an iPad which has actually been surprisingly ok until now. Guess this is an issue with incompatibility... Think red dot is probably outside of the photo as can't see it but may have clicked on the edge of the photo accidentally.

  Posted April 18, 2014 9:46 AM

• by Sazzer

  Solved it by clicking on the ? To go through the training photo which cleared the bug. Hurrah!

  Posted April 18, 2014 9:54 AM

• by Traceydix

  I use an iPad too, so could be incompatibility. I have no problems using it on the snapshot Serengeti site.

  Posted April 18, 2014 8:06 PM

• by daishizukagmail.com scientist

  Hmmm. I can't reproduce this problem on my iPad. The possibility that the red dot is outside the photo when the edge of the photo is clicked is an interesting theory. If that happens again, we can report it as a bug and get it fixed.

  Posted April 18, 2014 8:32 PM

• by All41

  I have had this problem 3 or 4 times on my desktop. Each time there is something bright red in the pic--like a very bloody carcass or the camera which prints the time stamp in red. Maybe the program gets confused by the color. I have to log out then log back in and it takes me back to the same pic but everything then works just fine.

  Posted April 18, 2014 9:31 PM

• by daishizukagmail.com scientist

  Ok. I will start by reporting the "dots can be placed outside the photo" issue. And also mention the potential for red color confusion.

  Posted April 18, 2014 10:54 PM

• by daishizukagmail.com scientist

  The site should now prevent instances of dots being placed outside the photograph. Hope this helps.

  Posted April 21, 2014 7:15 PM